1、单选题：
Is the body of your letter _____? Have you included all the facts, arguments, examples, and details you need to make your point? （ ）
选项：
A:concrete
B:clear
C:correct
D:complete
答案: 【complete】

2、单选题：
Is your language _____? Is your language free of grammar and punctuation mistakes?（ ）
选项：
A:concrete
B:courteous
C:complete
D:correct
答案: 【correct】

3、单选题：
Is the body of your letter ______? Have you pared your language down to the essential words you need to express your ideas?（ ）
选项：
A:clear
B:complete
C:concrete
D:concise
答案: 【concise】

4、单选题：
Is your language ______? Have you gone straight to the point in understandable words?（ ）
选项：
A:correct
B:concrete
C:clear
D:complete
答案: 【clear】

5、单选题：
Does the body of the letter show _____? Have you chosen expressions to produce goodwill?（ ）
选项：
A:conciseness
B:clarity
C:completeness
D:courtesy
答案: 【courtesy】

6、单选题：
Is your message _____? Have you used specific and definite terms in making an offer or requiring a response?（ ）
选项：
A:concrete
B:clear
C:complete
D:correct
答案: 【concrete】

7、判断题：
“ Gentlemen” is the American equivalent to “Dear Sirs”.（ ）
选项：
A:错
B:对
答案: 【对】

8、判断题：
It is advisable to state your title if your letter is an official one.（ ）
选项：
A:错
B:对
答案: 【对】

9、判断题：
You can only use “Yours sincerely” in business letters.（ ）
选项：
A:对
B:错
答案: 【错】

10、判断题：
Your letter should contain as many paragraphs as possible.（ ）
选项：
A:错
B:对
答案: 【错】

11、判断题：
Although the goods you require are out of stock, we can offer you a substitute.()
选项：
A:错
B:对
答案: 【对】

12、判断题：
It is all right to write only the complimentary close and the signature on the second sheet.（ ）
选项：
A:错
B:对
答案: 【错】