1、单选题：
which one is false？Before the guests arrive, you have to get（）contact with the driver and arrive at the airport 30 minutes before the landing.
选项：
A:the flag
B:ticket
C:the tour plan
D:confirm the time of the arrival
E:the logo of the travel service
答案: 【ticket】

2、单选题：
which one is false？The task on the way to the hotel: you should introduce the local circumstances, including the population，（）etc. and briefly introduce the scenes that the tourists can see along the way and the basic information about the hotel.
选项：
A:administrative division
B:climate
C:special products
D:history
E:hospital
答案: 【hospital】

3、单选题：
which one is false？A good welcome speech should be written lively and （）.
选项：
A:clear
B:short
C:long
D:warm
答案: 【long】

4、单选题：
It is polite to cheerfully greet all the guests including adults and . （ ）
选项：
A:women
B:children
C:man
D:child
答案: 【children】

5、单选题：
A welcome speech is the formal speech that you make when you first face the guests.（ ）
选项：
A:second
B:first
C:forth
D:third
答案: 【first】

6、判断题：
When the foreign guest arrives, you shouldn’t meet him, in person, at the airport or the train station.（ ）
选项：
A:错
B:对
答案: 【错】

7、判断题：
On the way to the hotel, you can have a casual and friendly talk, but you should not try to ask them private questions.（ ）
选项：
A:对
B:错
答案: 【对】

8、判断题：
It is polite for you to help the guest carry the luggage.（ ）
选项：
A:错
B:对
答案: 【对】

9、判断题：
You should always use “please", 'thanks" in your conversation, and be alert to and ready to help your guests with whatever problems they may encounter.（ ）
选项：
A:错
B:对
答案: 【对】

10、判断题：
Xinjiang is over 1.66 million square kilometers in area, making up one sixth of the entire land area of China, and is the biggest of all the country’s provinces and autonomous regions.（ ）
选项：
A:对
B:错
答案: 【对】