

1、单选题:
( )occurring prior to delivery / shipment of the product or service, to the customer.
选项:
A: Internal failure costs
B: Prevention Costs
C: Appraisal Costs
D: External Failure Costs
答案: 【 Internal failure costs】
2、单选题:
( ) conform with the cost of conformance.
选项:
A: Internal failure costs and Prevention Costs
B: Internal failure costs and External Failure Costs
C: Appraisal Costs and Prevention Costs
D: Prevention Costs and External Failure Costs
答案: 【 Appraisal Costs and Prevention Costs】
3、单选题:
The most common quality management tool exclude ( )
选项:
A: The flow chart
B: Affinity diagrams
C: Cause-and-Effect Diagram
D: Mind mapping.
答案: 【 Mind mapping.】
4、单选题:
Steps to using a cause and effect diagram include:① Brainstorm Possible Causes②Investigate③Define the Effect④Ask‘Why?’⑤Choose causes Categories.The correct order is ( )
选项:
A: ③⑤①④②
B: ④②③⑤①
C: ③④⑤②①
D: ④③⑤②①
答案: 【 ③⑤①④②】
5、多选题:
( ) are the most common quality improvement tools.
选项:
A: Affinity diagrams
B: Plan-do-check-act
C: Six Sigma
D: Cause-and-Effect Diagram
答案: 【 Plan-do-check-act;
Six Sigma】
6、多选题:
Data-gathering techniques that can be used for control quality include ( )
选项:
A: Checklists.
B: Check sheets.
C: Statistical sampling.
D: Questionnaires and Surveys.
答案: 【 Checklists.;
Check sheets.;
Statistical sampling.;
Questionnaires and Surveys.】
7、判断题:
Plan-do-check-act cycle is the basis for quality improvement.
选项:
A: 正确
B: 错误
答案: 【 正确】
8、判断题:
The cost of preventing mistakes is generally much higher than the cost of correcting them when are found by inspection.
选项:
A: 正确
B: 错误
答案: 【 错误】
9、判断题:
The quality management plan also describes what to do with nonconforming products and what corrective action to implement.
选项:
A: 正确
B: 错误
答案: 【 正确】
10、判断题:
Cause-and-effect diagrams can demonstrate the number of defects by source or by component.
选项:
A: 正确
B: 错误
答案: 【 错误】
1、单选题:
( )used for large complex information sets, or for large audiences.
选项:
A: Interactive communication.
B: Pull communication
C: Interpersonal communication
D: Push communication.
答案: 【 Pull communication 】
2、单选题:
( ) perform a multidirectional exchange of information between two or more parties.
选项:
A: Interactive communication
B: Push communication
C: Pull communication
D: Public communication.
答案: 【 Interactive communication】
3、单选题:
Which of the following statements about Manage Communications is false?( )
选项:
A: Manage Communications is the process of ensuring timely and appropriate collection, creation, distribution, storage, retrieval, management, monitoring, and the ultimate disposition of project information.
B: This process enables an efficient information flow between the project team
C: This process does not need to be performed throughout the process.
D: The Manage Communications process identifies all aspects of effective communication.
答案: 【 This process does not need to be performed throughout the process.】
4、单选题:
( ) is the process of ensuring the information needs of the project and its stakeholders are met.
选项:
A: Plan Communications Management
B: Visual Communication
C: Monitor Communications
D: Manage Communications
答案: 【 Visual Communication】
5、单选题:
Which of the following statements about Watermelon Projects is false?( )
选项:
A: Great Project Managers can transform ‘watermelons’ into ‘juicy limes’
B: A study shows that 20% of seeming healthy projects conceal project problems at their core
C: It fail to identify and/or escalate project issues
D: In Watermelon Project, traditional schedule is tracked for success.
答案: 【 In Watermelon Project, traditional schedule is tracked for success.】
6、多选题:
The mechanisms by which information is exchanged can be in:( )
选项:
A: Written form
B: Spoken form.
C: Through gestures
D: Choice of words.
答案: 【 Written form ;
Spoken form.;
Through gestures;
Choice of words.】
7、多选题:
Factors that can affect the choice of communication technology include ( )
选项:
A: Urgency of the need for information.
B: Availability and reliability of technology.
C: Ease of use.
D: Project environment.
答案: 【 Urgency of the need for information.;
Availability and reliability of technology.;
Ease of use.;
Project environment.】
8、多选题:
Project management information systems include ( )
选项:
A: Electronic project management tools
B: Electronic communications management
C: Social media management
D: Visual management
答案: 【 Electronic project management tools;
Electronic communications management;
Social media management】
9、判断题:
Communication models can represent the communication process in its most basic linear.
选项:
A: 正确
B: 错误
答案: 【 正确】
10、判断题:
Work performance data contains data on the types and quantities of communications that have actually been distributed.
选项:
A: 正确
B: 错误
答案: 【 正确】
1、单选题:
Which of the following statements about Identify Stakeholders is false? ( )
选项:
A: It is repeated as necessary
B: It should be performed at the start of each phase
C: Each time the identification process is repeated, the project management plan components should be consulted.
D: This process does not need to be performed periodically
答案: 【 This process does not need to be performed periodically 】
2、单选题:
The engagement level of stakeholders can be divided into ( ) categories.
选项:
A: Four
B: Five
C: Six
D: Seven
答案: 【 Five】
3、单选题:
( ) is the process of communicating and working with stakeholders to meet their needs and expectations, address issues, and foster appropriate stakeholder involvement.
选项:
A: Manage Stakeholder Engagement
B: Plan Stakeholders Engagement
C: Monitor Stakeholder Engagement
D: Identify Stakeholders
答案: 【 Manage Stakeholder Engagement】
4、单选题:
A stakeholder engagement assessment matrix supports comparison between the current engagement levels of stakeholders and ( ) required for successful project delivery.
选项:
A: The standard engagement levels
B: The desired engagement levels
C: The maximum engagement levels
D: The minimum engagement levels
答案: 【 The desired engagement levels】
5、多选题:
Which level of Stakeholder Engagement are aware of the project and potential impacts? ( )
选项:
A: Resistant
B: Neutral
C: Supportive
D: Leading
答案: 【 Neutral;
Leading】
6、判断题:
The stakeholder engagement assessment matrix monitors stakeholder engagement through tracking changes in level of engagement for each stakeholder.
选项:
A: 正确
B: 错误
答案: 【 正确】
7、判断题:
It is likely that any project documents will be an input for the initial stakeholder identification.
选项:
A: 正确
B: 错误
答案: 【 错误】
8、判断题:
Every project has stakeholders who are impacted by or can impact the project in a positive way.
选项:
A: 正确
B: 错误
答案: 【 错误】
1、单选题:
Hierarchical charts exclude ( )
选项:
A: Work breakdown structures
B: Resource breakdown structure
C: Assignment Matrix
D: Organizational breakdown structure
答案: 【 Assignment Matrix】
2、单选题:
The tools of estimate activity resources exclude ( )
选项:
A: Analogous estimating
B: Parametric estimating
C: Bottom-up estimating
D: Interval estimating
答案: 【 Interval estimating】
3、单选题:
Team building includes five stages:①Norming,②Adjourning, ③Forming, ④Performing, ⑤Storming.The correct order is ( )
选项:
A: ③⑤①④②
B: ④②③⑤①
C: ③④⑤②①
D: ④③⑤②①
答案: 【 ③⑤①④②】
4、多选题:
Resource categories in the resource breakdown structure include ( )
选项:
A: Labor
B: Material
C: Equipment
D: Supplies
答案: 【 Labor;
Material;
Equipment;
Supplies】
5、多选题:
Which the following factors should be considered during the process of acquiring the project resources?( )
选项:
A: The project manager should effectively influence others who are in a position to provide the required team and physical resources for the project.
B: Failure to acquire the necessary resources for the project may affect project schedules.
C: Insufficient resources or capabilities has less impact on the probability of project success.
D: Alternative resources are allowed provided there is no violation of legal, regulatory, mandatory, or other specific criteria.
答案: 【 The project manager should effectively influence others who are in a position to provide the required team and physical resources for the project.;
Failure to acquire the necessary resources for the project may affect project schedules.;
Alternative resources are allowed provided there is no violation of legal, regulatory, mandatory, or other specific criteria.】
6、多选题:
Selection criteria for resources include ( )
选项:
A: Availability
B: Cost
C: Knowledge
D: Experience
答案: 【 Availability;
Cost;
Knowled
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