QuizforChapter10第10章测验

1、单选题：
‎Which of the following questions should a communication plan answer?‎‎‎
选项：
A: What is performance management?
B: How does performance management fit in our strategy?
C: What are my responsibilities?
D: All of the above
答案: 【 All of the above】

2、单选题：
‌Selective _________________ is a tendency to expose our minds only to ideas with which we already agree. ​‌​
选项：
A: exposure
B: perception
C: retention
D: None of the above
答案: 【 exposure】

3、单选题：
‍Selective retention refers to:​‍​
选项：
A: The tendency to remember only those pieces of information that were presented first.
B: The tendency to remember only those pieces of information that were presented last.
C: The tendency to remember only those pieces of information which support one’s current beliefs.
D: The tendency to remember only those pieces of information that are presented by a person the listener likes.
答案: 【 The tendency to remember only those pieces of information which support one’s current beliefs.】

4、多选题：
‎In companies with decentralized approach to authority delegation, performance management will carry the following characteristics:‍‎‍
选项：
A: The same performance management processes are used across geographies and business units
B: Salary and rewards budgets are set at the corporate level
C:  Local market conditions are considered when designing the performance management system
D: Managers can recommend the performance ratings and rewards
答案: 【  Local market conditions are considered when designing the performance management system;
Managers can recommend the performance ratings and rewards】

5、判断题：
‏The inclusion of an appeals process increases perceptions of the performance management system’s fairness.‏‏‏
选项：
A: 正确
B: 错误
答案: 【 正确】

QuizforChapter11第11章测验

1、单选题：
​Which of the following are acceptable development activities?‌​‌
选项：
A: Cross training
B: Job rotation
C: Mentoring
D: All of these
答案: 【 All of these】

2、单选题：
‎When is a 360-degree feedback system most useful?‍‎‍
选项：
A: When it is used for administrative purposes only
B: When it is based on an online system
C: When it is used for developmental purposes only
D: When every person that the employee has encountered in the evaluation period provides feedback
答案: 【 When it is used for developmental purposes only】

3、单选题：
‍What is the objective of a development plan?‍‍‍
选项：
A: To show an employee that he is not very good.
B: To provide an opportunity to the employee that they will not be able to successfully complete.
C: To encourage an employee to perform better than expected.
D: To encourage continuous learning, performance improvement, and personal growth.
答案: 【 To encourage continuous learning, performance improvement, and personal growth.】

4、多选题：
‌Which of the following are characteristics of a good 360-degree feedback system?‍‌‍
选项：
A: Used for administrative purposes only 
B: Observation of employee behaviors
C: Anonymity
D: Feedback interpretation and follow-up
答案: 【 Observation of employee behaviors;
Anonymity;
Feedback interpretation and follow-up】

5、判断题：
‌If there are no promotion opportunities available in an organization, then it should not write development plans for its employees.‌‌‌
选项：
A: 正确
B: 错误
答案: 【 错误】

QuizforChapter12第12章测验

1、单选题：
‏___________ is the coaching behavior that involves rewarding an employee’s positive performance. ‍‏‍
选项：
A:  Giving feedback
B:  Motivating employe